Scaling Principles

OUR BELIEF

At Scaling Principles, we understand that growing a business is fundamentally about removing the obstacles that stand between your current state and your vision for success. Our team brings decades of hands-on experience guiding companies through every stage of growth—from early startup challenges to pre-IPO preparation. We've learned that sustainable scaling isn't about quick fixes or silver bullets; it's about systematically implementing the seven proven principles of scalability: Automation & Technology, Business Model Innovation, Integrated Systems, Workforce Management & Planning, Standardization & Mass Customization, Accounting Controls, and Cash Operating Cycle optimization.

We're not bound by conventional thinking or traditional approaches. Our willingness to explore unconventional solutions and take calculated risks has consistently delivered breakthrough results for our clients. We fully embrace the transformative power of technology—from artificial intelligence and automation to emerging platforms that reshape entire industries. The rapid pace of innovation over the past three decades has created a clear divide: companies that adapt and leverage these technological advances thrive, while those that resist change risk obsolescence. We position our clients on the winning side of this divide.

As your partners, we work alongside your leadership team to design practical solutions, develop robust systems, and implement strategies that transform operational bottlenecks into competitive advantages. Our approach is straightforward—we help you build the foundation necessary to achieve the growth and success you've envisioned for your company, while ensuring you're equipped to capitalize on the opportunities that tomorrow's innovations will bring.

Here's where we can help

PROCESS & WORKFLOW OPTIMIZATION

Workflow auditing
Process modeling & development
System integrations
Workflow automation

DATA OPTIMIZATION

Data architecture analysis
Data analytics
Schema development
Data merging and standardization

WORKFORCE TUNING

Workforce performance & evaluation modelling
Compensation modelling
Incentivization and behavioral modification
Enablement auditing
Onboarding & professional development programming

FINANCIAL ALIGNMENT

Budget planning
Quote-to-cash auditing
Performance management

MARKET READINESS

Product pricing & packaging
Territory development
Horizontalization and verticalization

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Michael Bienvenue

Michael Bienvenue is Principal Consultant at Scaling Principles, LLC, where he helps SaaS companies transform into high-growth enterprises through strategic revenue operations and scalable systems design.

With over 20 years of experience in operations leadership, Michael has a proven track record of driving significant revenue growth for technology companies. As Director of Sales Readiness at OnBoard, he led a cross-functional go-to-market operations team and played a pivotal role in scaling the company's revenue growth over four years through comprehensive improvements to customer acquisition processes, sales methodologies, and revenue systems.

Michael directed the implementation of several enterprise sales technologies including Salesforce, Gong, Seismic, and Outreach, while establishing the company's sales engineering function and revenue forecasting methodology. He has extensive experience in sales enablement program design, compensation planning, and cross-functional team leadership.

Prior to OnBoard, Michael served as Director of Global Sales Operations at EverC, Inc., collaborating with executive leadership on strategic revenue initiatives. His background at Datto, Inc. included roles in product marketing, sales talent development, and solutions engineering, contributing to substantial organizational growth and establishing sales operations as a formal business function.

Michael's entrepreneurial foundation was established as Founder and President of Redwire Technologies, Inc., a managed services firm he successfully built and sold after six years. This experience provided him with comprehensive understanding of all business functions and the importance of scalable operational procedures.

His expertise encompasses team development, data analysis and modeling, compensation planning, process development, and sales methodology implementation. Michael has particular strength in building cross-functional partnerships and translating executive strategy into actionable, data-driven systems.

Michael is a graduate of Cazenovia College and is based in the Capital Region of New York.